Starseed Hostel — Return & Refund Policy

Last Updated: 11/18/25

Thank you for choosing Starseed Hostel. Please read our Return & Refund Policy carefully before booking or purchasing any of our services.

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1. All Sales Are Final (No Refunds)

All bookings, studio rentals, event tickets, vendor fees, membership fees, deposits, or any other payments made to Starseed Hostel are non-refundable under all circumstances.

This includes, but is not limited to:

• Studio bookings

• Day passes or hourly rentals

• Event tickets

• Vendor or participation fees

• Merchandise

• Deposits

• Late arrival or early departure

• No-shows

Once a payment is submitted, it cannot be refunded, reversed, or credited.

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2. Cancellations or No-Shows

If you cancel, fail to show up, or cannot attend for any reason (personal, weather-related, travel issues, emergencies, etc.), the payment remains non-refundable.

We reserve the booked time exclusively for you—meaning that when you miss it, the slot cannot be rebooked by someone else.

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3. Rescheduling (When Allowed)

While refunds are not available, we may allow one reschedule on a case-by-case basis if requested at least 24 hours in advance and if schedule slots are available.

Rescheduling is not guaranteed.

If no alternative times are available, the booking fee is forfeited.

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4. Service Refusal or Removal

If a guest, client, or vendor is removed for violating our Terms of Service, safety guidelines, or house rules, no refund will be issued.

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5. Damaged, Misused, or Lost Equipment

If equipment is damaged during your rental or event, no refunds are issued and you may be charged a repair or replacement fee.

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6. Digital Products or Media (If Applicable)

Any digital files, edits, recordings, or content delivered digitally are non-refundable once provided.

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7. Chargebacks & Disputes

Initiating a chargeback after receiving services, booking confirmations, or usage of our facilities is considered a breach of our Terms of Service.

We reserve the right to:

• Dispute all chargebacks

• Ban clients who file illegitimate disputes

• Seek recovery of fees, damages, or collection costs

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8. Contact Us

If you have questions about this policy, contact:

Starseed Hostel
Email: hello@strsdhstl.com
Website: strsdhstl.com